What's Actually Native
Sensei GenAI Product Recommendations use large language models for contextual, intent-driven suggestions. Live Search has gained AI-refined real-time ranking that learns from customer behavior. B2B accounts get automated quote generation and repeat-purchase or procurement-pattern prediction — all usable within Adobe Commerce itself.
The Agentic Layer, With a Real Catch
2026 added agentic AI features where intelligent agents act on a merchant's behalf — automating pricing updates, content tagging, product bundling. The catch is stated plainly in vendor documentation: without Adobe Experience Platform (AEP) integration, Adobe Commerce does not offer production-ready agentic AI capabilities on its own. The headline feature has a real infrastructure dependency most merchants don't already have in place.
What This Means for a Merchant Deciding What to Turn On
The native recommendation and search AI are usable out of the box and worth enabling on most catalogs today. The agentic automation features are only worth evaluating for a merchant already committed to, or willing to invest in, the broader Adobe Experience Cloud stack — not as a standalone Commerce feature flag to flip on.